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启动iServer服务失败
1EXP 2023年01月03日

使用产品:iserver 8c 2017 操作系统:win11 x64
问题详细描述:一启动iServer过几秒就闪退,与iServer 8C startup.bat直接闪退 - SuperMap技术问答社区 这个报错一样

输出如下

03-Jan-2023 14:12:13.038 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version:        Apache Tomcat/8.5.4
03-Jan-2023 14:12:13.039 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built:          Jul 6 2016 08:43:30 UTC
03-Jan-2023 14:12:13.039 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server number:         8.5.4.0
03-Jan-2023 14:12:13.039 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name:               Windows 10
03-Jan-2023 14:12:13.039 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version:            10.0
03-Jan-2023 14:12:13.039 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture:          amd64
03-Jan-2023 14:12:13.039 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home:             C:\SuperMap\SuperMapiServer8C\support\jre
03-Jan-2023 14:12:13.039 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version:           1.8.0_102-b14
03-Jan-2023 14:12:13.039 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor:            Oracle Corporation
03-Jan-2023 14:12:13.039 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE:         C:\SuperMap\SuperMapiServer8C
03-Jan-2023 14:12:13.039 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME:         C:\SuperMap\SuperMapiServer8C
03-Jan-2023 14:12:13.040 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms256m
03-Jan-2023 14:12:13.040 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx1536m
03-Jan-2023 14:12:13.040 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xss512k
03-Jan-2023 14:12:13.040 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=C:\SuperMap\SuperMapiServer8C\conf\logging.properties
03-Jan-2023 14:12:13.040 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
03-Jan-2023 14:12:13.040 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=C:\SuperMap\SuperMapiServer8C
03-Jan-2023 14:12:13.040 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=C:\SuperMap\SuperMapiServer8C
03-Jan-2023 14:12:13.040 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=C:\SuperMap\SuperMapiServer8C\temp
03-Jan-2023 14:12:13.041 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent Loaded APR based Apache Tomcat Native library 1.2.8 using APR version 1.5.2.
03-Jan-2023 14:12:13.041 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent APR capabilities: IPv6 [true], sendfile [true], accept filters [false], random [true].
03-Jan-2023 14:12:13.042 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent APR/OpenSSL configuration: useAprConnector [false], useOpenSSL [true]
03-Jan-2023 14:23:41.759 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server version:        Apache Tomcat/8.5.4
03-Jan-2023 14:23:41.759 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server built:          Jul 6 2016 08:43:30 UTC
03-Jan-2023 14:23:41.760 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Server number:         8.5.4.0
03-Jan-2023 14:23:41.760 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Name:               Windows 10
03-Jan-2023 14:23:41.760 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log OS Version:            10.0
03-Jan-2023 14:23:41.760 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Architecture:          amd64
03-Jan-2023 14:23:41.760 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Java Home:             C:\SuperMap\SuperMapiServer8C\support\jre
03-Jan-2023 14:23:41.760 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Version:           1.8.0_102-b14
03-Jan-2023 14:23:41.760 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log JVM Vendor:            Oracle Corporation
03-Jan-2023 14:23:41.760 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_BASE:         C:\SuperMap\SuperMapiServer8C
03-Jan-2023 14:23:41.760 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log CATALINA_HOME:         C:\SuperMap\SuperMapiServer8C
03-Jan-2023 14:23:41.761 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xms256m
03-Jan-2023 14:23:41.761 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xmx1536m
03-Jan-2023 14:23:41.761 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Xss512k
03-Jan-2023 14:23:41.761 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.config.file=C:\SuperMap\SuperMapiServer8C\conf\logging.properties
03-Jan-2023 14:23:41.761 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
03-Jan-2023 14:23:41.761 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.base=C:\SuperMap\SuperMapiServer8C
03-Jan-2023 14:23:41.761 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Dcatalina.home=C:\SuperMap\SuperMapiServer8C
03-Jan-2023 14:23:41.762 INFO [main] org.apache.catalina.startup.VersionLoggerListener.log Command line argument: -Djava.io.tmpdir=C:\SuperMap\SuperMapiServer8C\temp
03-Jan-2023 14:23:41.762 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent Loaded APR based Apache Tomcat Native library 1.2.8 using APR version 1.5.2.
03-Jan-2023 14:23:41.762 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent APR capabilities: IPv6 [true], sendfile [true], accept filters [false], random [true].
03-Jan-2023 14:23:41.762 INFO [main] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent APR/OpenSSL configuration: useAprConnector [false], useOpenSSL [true]

切换过管理员cmd启动startup.bat也是报错,路径也是纯英文,端口无占用,就是到这个初始化openssl这部就闪退

1个回答

你好,根据你上面提供的没有看到可用的报错信息,方便提供一下截图你用管理员身份启动iserver时窗口打印的信息嘛?还有就是可以查看iserver目录下的log文件夹里面的日志有无记录可用的error信息呢?以及bin目录有无hs开头的崩溃日志呢?
3,710EXP 2023年01月03日

管理员启动startup.bat如下

log文件夹里面没有error信息 只有catalina.xx.log有内容 就是如上代码片段里面的

bin目录没有hs开头的日志

请问你的电脑上有其他版本的iserver可以测试启动吗?官网技术资源中心(http://support.supermap.com.cn/DownloadCenter/ProductPlatform.aspx)可以获取新版本的iserver,下载后启动看看是否能成功。如果还是不行的话,可以私信我qq联系方式,我这边远程看一下你那边的情况。

你好 因为我们现场购买的是8c 我本机测试也是下载的8c(v8.0.2)版本

如果我本地测试用10i或者11i到现场用应该有问题吧
那你可以下载811版本iserver的deploy包解压启动看看是否成功。
811版本是哪个版本 8c我只看到三个版本
811版本也是闪退

我用的8.0.1可以了
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